How To Scan For Missing Channels On GOTV 2025

3. Scroll to ”Advanced options” and press ok.

4. Select “Installation” and press ok

5. Choose “Automatic Scan” and press ok.

6. Wait patiently as the channels are being scanned.

7. All channels will be restored, and new channels will be added.

8. Once the scanning procedure is completed, press the exit button to remove the menu from your screen.

9. Once the process is completed, scroll through your channels, and you will see all lost channels restored.

That is how to recover missing GOTV channels.

GOTV Problems And Solutions

There are certain problems you must encounter as a GOTV user ranging from error codes, and many others

How To Clear GOTV and DSTV ERROR codes?

To clear error codes on GOTV, dial *288*1# from your mobile phone, and respond with the correct details as required by the System.

On the other hand, DSTV customers can easily clear errors by dialling *288*2# from your mobile phone

Do you know that you can log on to GOTVafrica to do the following;

• Clearing error code
• Updating customer details
• Make Payments

OR;

You can do the following via USSD

Clear error codes: Dial *288*1# or text RESET+IUC to 4688

Check Due Date: Text DUE+IUC to 4688

Update Phone Number: Text CELL+IUC to 4688

Update e-mail address: Email+Email Address+IUC to 4688

How To Reset GOTV Channels Through SMS

In case the above-mentioned steps did not work for you, you should then text “RESET” your “IUC number” to 4688. Let’s take it that your IUC number is 123456789 then you should send RESET 123456789 to 4688.

How To Reset GOTV Channels Online By Self-Service

Alternatively, you can also resent all your Channels on GOTV by making use of the GOTV Self-Service

• Go to the GOTV website
• Sign in to your GOtv account]
• Proceed to GOtv self-service
• Tap on the “clear error code”
• Input your GOTV IUC number and then select GOtvE16
• Input the error code that is been displayed on your screen
• Now you have to click on “RESET DEVICE NOW”

Phone Activation

To restore your GOTV channels in Nigeria through the phone activation process, dial *423# using any network in Nigeria. You will automatically get a response in a prompt; “customer care assistance” Now you have a chance to speak with one of the GOtv customer care representatives who will surely assist you in resetting your GOTV channels.

Surely one if not all of these steps will work for you in resetting your GOtv Nigeria. But in case it doesn’t or you are finding it difficult, you should not hesitate to contact the GOtv service centre or you can contact the GOTV customer care centre.

Read Also;

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DSTV Subscription Packages in Nigeria

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Conclusion

In conclusion, If you are complaining that not all your channels are showing on GOTV, I hope this guide above has shown you how to scan for missing channels on GOTV