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How To Scan For Missing Channels On GOTV 2024

Nothing is more disappointing than discovering that some of your favourite TV channels are lost. In this guide, you will discover how to scan for missing channels on GOTV.

Usually, your GOtv should automatically be activated and your channels restored after you have made your payment. But sometimes this does not happen and you will need to do a manual reset to get your GOTV Nigeria channels back.
This situation is frustrating especially when your favourite channel is gone making you unable to watch your desired program.
However, having a lost or missing GOTV channel is not the worst thing that could happen. You can be able to retrieve or get your missing GoTV channel into full functionality by following this guide below

How To Scan For Missing Channels On GOTV

Currently, GOTV has bout 19 channels with entertainment and movies, including Go Channel, Telemundo, E! Entertainment Television, FOX Lite, CBS Reality, M-Net Movies Zone, Eva+, AfricaMagic Epic Movies, AfricaMagic Family, Africa Magic Hausa, AfricaMagic Yoruba, AfricaMagic Igbo, TVC Entertainment, and many more

If you discover any of these channels are missing, follow this guide below to retrieve it back

1. Switch on your GOTV decider and wait to complete the booting process.

2. Press the “Help” button to open the “Menu” on your GOTV remote.

3. Scroll to ”Advanced options” and press ok.

4. Select “Installation” and press ok

5. Choose “Automatic Scan” and press ok.

6. Wait patiently as the channels are being scanned.

7. All channels will be restored, and new channels will be added.

8. Once the scanning procedure is completed, press the exit button to remove the menu from your screen.

9. Once the process is completed, scroll through your channels, and you will see all lost channels restored.

That is how to recover missing GOTV channels.

GOTV Problems And Solutions

There are certain problems you must encounter as a GOTV user ranging from error codes, and many others

How To Clear GOTV and DSTV ERROR codes?

To clear error codes on GOTV, dial *288*1# from your mobile phone, and respond with the correct details as required by the System.

On the other hand, DSTV customers can easily clear errors by dialling *288*2# from your mobile phone

Do you know that you can log on to GOTVafrica to do the following;

  • Clearing error code
  • Updating customer details
  • Make Payments


You can do the following via USSD

Clear error codes: Dial *288*1# or text RESET+IUC to 4688

Check Due Date: Text DUE+IUC to 4688

Update Phone Number: Text CELL+IUC to 4688

Update e-mail address: Email+Email Address+IUC to 4688

How To Reset GOTV Channels Through SMS

In case the above-mentioned steps did not work for you, you should then text “RESET” your “IUC number” to 4688. Let’s take it that your IUC number is 123456789 then you should send RESET 123456789 to 4688.

How To Reset GOTV Channels Online By Self-Service

Alternatively, you can also resent all your Channels on GOTV by making use of the GOTV Self-Service

  • Go to the GOTV website
  • Sign in to your GOtv account]
  • Proceed to GOtv self-service
  • Tap on the “clear error code”
  • Input your GOTV IUC number and then select GOtvE16
  • Input the error code that is been displayed on your screen
  • Now you have to click on “RESET DEVICE NOW”

Phone Activation

To restore your GOTV channels in Nigeria through the phone activation process, dial *423# using any network in Nigeria. You will automatically get a response in a prompt; “customer care assistance” Now you have a chance to speak with one of the GOtv customer care representatives who will surely assist you in resetting your GOTV channels.

Surely one if not all of these steps will work for you in resetting your GOtv Nigeria. But in case it doesn’t or you are finding it difficult, you should not hesitate to contact the GOtv service centre or you can contact the GOTV customer care centre.

Read Also;

How To Become a Good Comedian in Nigeria

DSTV Subscription Packages in Nigeria

How Much is Value Added Tax (VAT) in Nigeria?


In conclusion, If you are complaining that not all your channels are showing on GOTV, I hope this guide above has shown you how to scan for missing channels on GOTV

Benjamin Targba


Add a Comment
  1. My gotv channels are missing
    I tried several times but is not

  2. some of my gotv channels are not showing, I have done everything automatic scan and reset yet is not showing all the channels

  3. My gotv channel are missing I have try to reset several times but not working

  4. Good evening sir/ma, please some channel on my gotv are missing and I have try to reset it but still is not working, please what will I do. Thank you

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